Privacy Policy
Introduction
Bee Coin Wise (BCW) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our loyalty platform and services.
By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please discontinue use of our platform.
Information We Collect
We collect information that you provide directly to us when registering for and using our services. This may include:
Personal Information
- Full name, title, and initials
- Identity number
- Mobile phone number
- Physical address
- Email address
Financial Information
- Bank account details (for merchant registrations)
- Card registration numbers
- Transaction history
Technical Information
- Browser type and version
- Device information
- IP address
- Usage patterns and session data
How We Use Your Information
We use the information we collect for the following purposes:
- To create and manage your BCW membership account
- To process transactions and manage your loyalty rewards
- To verify your identity and prevent fraud
- To communicate with you about your account and our services
- To manage referral networks and sponsor relationships
- To generate statements and reports as requested
- To improve our platform and develop new features
- To comply with legal obligations
Data Sharing
We do not sell your personal information to third parties. We may share your information in the following circumstances:
- With partner merchants to facilitate loyalty transactions
- With payment processors to complete financial transactions
- With service providers who assist in operating our platform
- When required by law or to respond to legal processes
- To protect the rights, safety, or property of BCW and our members
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit using SSL/TLS
- Secure authentication using JWT tokens
- Session-based storage that clears when you close your browser
- Regular security assessments and updates
While we strive to protect your information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.
Your Rights
In accordance with applicable data protection laws, you have the following rights regarding your personal information:
- The right to access your personal data
- The right to correct inaccurate or incomplete data
- The right to request deletion of your account and associated data
- The right to object to processing of your data
- The right to data portability
- The right to withdraw consent at any time
To exercise any of these rights, please contact us using the details provided below.
Cookies
Our platform uses local storage and session storage to maintain your preferences and authentication state. Specifically:
- Session storage is used to maintain your login session and is cleared when you close your browser tab
- Local storage is used to remember your theme preference (light or dark mode)
These are essential for the functioning of the platform and cannot be disabled while using our services.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our platform.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: support@becw.co.za
- WhatsApp: 061 501 0386