Frequently Asked Questions

Find answers to common questions about BCW membership, payments, referrals, and more.

Go to the website https://www.becw.co.za/ and click on Register. The once-off registration fee is R 350 with no monthly fees. Once registered, you will receive a welcome SMS with your PIN.

Please refer to the manual for detailed instructions. You can access your e-wallet by going to https://www.celbux.com/.

You can fund your wallet with a voucher. See the merchants listed on the home page and refer to the manual for step-by-step instructions.

You can use vouchers at all participating merchants. See the full list of merchants on the home page and refer to the manual for more details.

If you have forgotten your login password, please contact us via email at support@becw.co.za, SMS at (+27) 839 300 439 59 814, or WhatsApp at 061 501 0386 for assistance.

If your cell number has changed, please contact us via email at support@becw.co.za, SMS at (+27) 839 300 439 59 814, or WhatsApp at 061 501 0386 with your old and new numbers so we can update your account.

The power point is part of your starter pack. To access it, log into your back office and navigate to the relevant section.

To view your referral matrix, log into your back office and click on the Referrals section to see your network.

You can reach us via email at support@becw.co.za or info@becw.co.za, SMS at (+27) 839 300 439 59 814, WhatsApp at 061 501 0386, or visit our Facebook page.

Still have questions?

Can't find what you're looking for? Our support team is here to help.